Shipment
Order Dispatch and Delivery Information
Your order will typically be processed and dispatched within 1–2 business days from the moment it is placed. Once your order has been shipped, you will receive an email confirmation with carrier details and tracking information for your parcel.
Delivery Times and Costs
Netherlands:
Orders placed before 22:00 on weekdays will usually be delivered the next day. For certain locations or orders placed over the weekend, delivery may take 1-2 days. Enjoy free shipping on orders over €100. For orders under €100, a standard shipping fee of €4,95 applies.
Europe Zone 1:
Delivery typically takes between 1-3 business days. Free shipping is available on orders over €100. For orders under €100, a standard shipping fee of €6,95 applies.
Countries in Europe Zone 1: Belgium, Luxembourg, Germany, France, Austria, and Denmark.
Europe Zone 2:
Delivery generally takes between 2-5 business days. Free shipping is available on orders over €100. For orders under €100, a standard shipping fee of €12,95 applies.
Countries in Europe Zone 2: Albania, Andorra, Armenia, Austria, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Faroe Islands, Finland, Georgia, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Republic of Macedonia, Malta, Monaco, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, and Turkey.
UK, US, and Rest of World:
Delivery typically takes between 2-7 business days. Free shipping is available on orders over €200. For orders under €100, a standard shipping fee will apply (please check during checkout).
Shipping Terms:
Any additional shipping costs incurred due to incorrect address details provided by the customer will be the responsibility of the customer. Please note, we do not currently ship to Algeria, Burkina Faso, Chad, Democratic Republic of the Congo, Ghana, Mauritania, Mozambique, Niger, Sudan, Togo, Tunisia, Ethiopia, Libya, Mali, Uganda, Yemen, Ukraine, Iran, Guernsey, Isle of Man, Jersey, Sierra Leone, or North Korea.
Taxes and Duties:
For orders shipped to the UK and US, all taxes and duties are collected at checkout, meaning there will be no extra charges upon delivery. However, for orders outside the EU, UK, and US, customs duties and taxes may still apply. These additional fees are the responsibility of the customer and are not collected by Edmonds, nor are they included in the order total. Any applicable customs fees will be due upon delivery, and the shipping company may contact you once your parcel reaches customs to notify you of the charges. Please be aware that this may cause delays in delivery, as goods held in customs will not be released until the necessary fees are paid.
Delivery Timeframes:
The delivery times provided are guidelines and do not account for potential delays caused by payment processing or stock availability. If your order does not arrive within the expected delivery time, we will assist you in tracking it. Please note that a replacement order cannot be processed until 21 business days have passed since the original shipping date in the event of non-delivery.
Uncollected Packages:
The shipping costs for uncollected packages will not be covered by Edmonds. If you fail to collect your package, you will be responsible for any associated return costs.