Returns & Refunds Policy

At Edmonds, your satisfaction truly matters to us. We want you to love what you wear, and we’re always here to help if something isn’t quite right.

If for any reason you’re not happy with your order, please don’t hesitate to reach out to us at Hello@edmonds-online.com. Our team will be happy to assist you and find the best solution together.

Starting Your Return

Before sending anything back, please contact us by email so we can guide you through the return process.

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  Return shipping costs are the responsibility of the customer.
  
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  Items must be returned unworn, unwashed, and in their original condition and packaging.
  
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  Once we receive and carefully inspect your return, we will process your refund within 7 days.
  

Refunds will be issued to your original payment method.

We kindly ask for your understanding that we may not be able to accept returns that do not meet these conditions.

Sale Items

Sale items are offered at special prices and are therefore not eligible for refunds.

However, we’re happy to offer you:

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  An exchange for another item of equal value, or
  
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  Store credit for the same amount.
  

All exchanges and credits are subject to availability.

A Few Important Notes

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  We recommend using a tracked shipping service, as we cannot be responsible for lost or damaged return shipments.
  
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  Original shipping fees are non-refundable.
  
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  Edmonds reserves the right to update this policy when necessary.
  

Thank you for being part of the Edmonds community. We truly appreciate your trust and support, and we look forward to serving you again soon.

With love,

Team Edmonds